PRIVACY POLICY

This privacy policy sets out how Wildstems uses and protects any information you give Wildstems through the use of this website. We are committed to protecting your privacy, and you can be assured that when you are asked to provide certain information by which you can be identified, it is in accordance with this privacy policy.

ABOUT US

Wildstems Ltd is a private company registered in England, company registration number 10964745. We are a floral design studio, providing flowers for events, flower delivery services and workshops. In addition to providing information about ourselves, our website provides customers with an online shop which allows them to buy our flowers and services. This website, including the shop, is hosted by Squarespace.

WHAT WE COLLECT

If you create a customer account through our shop, we may collect the following information:

NAME
BILLING ADDRESS
DELIVERY ADDRESS
EMAIL ADDRESS
PHONE NUMBER
CARD DETAILS (we do not store these)

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

If you subscribe to our newsletter, we collect your email address, which is stored with Mailchimp, our newsletter service provider.

P E R S O N A L I N F O R M A T I O N

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at cissy@wild-stems.com.

We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you believe that any information we hold is incorrect or incomplete, please write to or email us and we will promptly correct any incorrect information.

D A T A P R O T E C T I O N

Circumstances where we may share some of your data with others:

Agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us. In this instance, we provide them with only the information they need to perform their function.

S E C U R I T Y

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

C O O K I E S

This website uses cookies and similar technologies, which are small files which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its applications to your needs, likes and dislike by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being visited. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers' needs. We only use this information for statistical analysis purposes, after which it is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you so wish. This may prevent you from taking full advantage of the website.